If the house is available - you will see the button "schedule a tour", if the house is occupied with another tenant and will be available soon - you need to join the wait list. After that we will contact you and provide you with a 3D Tour link.

Please proceed to the "Apply Now" Section, choose the property of your interest and proceed with the application. Please contact us if you need any assistance.

Residents are responsible for paying utility charges including water, electric, gas, trash ($20 per month), alarm / smart home monitoring ($53.15 per month), pest control and filter service ($20 per month) on the Resident's Portal. Our utility management program performs a thorough review on the bills to help eliminate incorrect charges and late fees. We initiate service, pay all deposits, and pay the utility companies. You pay us back for your actual usage on the first of the month. A one time setup fee of $40 and $11.99 per month applies for this service.

You can pay in cash using the barcode in PayNearMe. If you need an assistance please contact our support. You can also pay using CC but we do not recommend because of the charges.

We may be able to waive the credit score requirement /social security, depending on income verification and the rest of the application. But at a minimum, if everything else looks great, we will require last months rent to be paid in advance. Sometimes the last month and second to last month. It is the same money, just more out of pocket now since we need protection for not having a social security number attached to the house.

Earliest move in date will be 2 weeks after approved application.

Yes, the it’s safe for pets and kids. You can cancel for a valid reason.

Yes, you can use your credit card for the payment however we have the option turned off because some people are not realising the fees. If you need us to turn it on please contact support.

Sometimes, it takes a couple of days for the banks to pull the money out. There are 2 banks and a vendor involved. They only do it in business days, so over the weekend and holidays, it won't take the money out. There is also a 1 day hold period.

That's not possible. Send the tenant the signed lease stating that trash is included, send a screenshot the listing from buildium explaining the trash price, send the welcome email explaining the trash.

Yes, but this doesn't waive the tenant's responsibility for rent, late fees, and potential eviction because there is 0 guarantee that OIC will pay the rent until we receive the funds. We can submit the information on their behalf. We will not be removing the late fees until we receive funds.

We provide a remote to the garage opener. If you are not able to receive it, please contact our support.

Yes, Cj's trash may deliver it to you 1-2 weeks after your lease start date.

Yes, there are mailboxes for all properties. But if there's no mailbox, please contact our support.

Yes, the system has backup batteries.